基本接听电话的标准 Basic Phone Handling Standards (ROFS_02.4)

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服务铃和手表 Service Call Button & Watch (ROFS_02.3)

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餐厅用语和暗号 Restaurant Language & Signals (ROFS_02.2)

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餐厅入门指导 Restaurant Orientation (ROFS_02.1)

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